A day at Outletcity Metzingen is more than a shopping day.
It is a luxurious retreat.
Experience first-class service with satisfaction guaranteed. We have thought of every detail to offer you the most relaxing break possible. For the young ones, the Kids Camp awaits. Our international guests can enjoy the Reisebank branch office services. And for those who want to lean back and relax after their shopping day, the Shuttle Service is ready to serve.
Services
Service points
Welcome Center and Tax Free Shopping
We invite you to our spacious Welcome Center on Hugo Boss Platz. Not only will you find Outletcity Metzingen information and services there, but also a Reisebank branch office which serves guests from outside of the EU in refunding their VAT quickly and easily.
Tax Free Shopping - That's how it works
The on-site Reisebank branch lets you claim a VAT refund in three simple steps. Our trained staff are happy to help you with this anytime.
Arrival
Further Services
Everything relating to your shopping trip
Prayer room
Time for reflection and prayer
Outletcity offers its Muslim guests a prayer room specifically tailored to their needs. Men and women can pray separately here. Prayer rugs, Qurans and separate washing facilities are also provided.
The prayer room is freely accessible during Outletcity's opening hours. It is located in the same building as the S. Oliver store, address: Enzian Höfe 1. The entrance is on the back side of the building. You can reach the room on the 4th floor easily via the elevator.
Lockers
Walk without a care in the world
To secure your valuable personal items, shopping bags or luggage, Outletcity Metzingen offers numerous lockers, so that nothing can get in your way to a relaxing shopping experience.
You can find the conveniently located lockers on our maps using the above symbol.
Changing Places Toilet
A toilet to meet the needs of all people with a disability
The large handicap toilet is equipped with a gurney and lift. This toilet can only be accessed with a Euro-Key available in the Welcome Center upon presentation of a handicap identification card.
The Changing Places Toilet is located on the ground floor at Reutlingerstraße 63 beneath the escalator.
Baby changing room
Private moments for mother and child
We are of course equipped with a changing room for our smallest guests. Not only may daipers be changed here in peace without distractions; the intimate atmosphere provides a small break for mother and child.
You can find the baby changing rooms on our maps using the above symbol.
Welcome Center
Services:
- Visitor's information
- Drop off and store your purchases and luggage
- OUTLETCITY giftcards information and purchase
- Information about our Shoppingpass
- Information about OUTLETCITY CLUB
- Free wheelchair rentals
- Free power bank rentals
- Free child carriage rentals
- VAT tax refunds (Reisebank)
- Currency exchange (Reisebank)
- and much more
Address:
Welcome Center
Hugo Boss Platz 2
D-72555 Metzingen
+49 (0)7123 9 234 945
service@outletcity.com
Welcome Center opening hours:
| Monday, Tuesday, Wednesday & Friday: | 10:00 am - 08:00 pm |
| Thursday: | 10:00 am - 09:00 pm |
| Saturday: | 09:00 am - 08:00 pm |
Reisebank opening hours:
| Monday - Friday: | 12:00 pm - 08:00 pm |
| Saturday: | 12:00 pm - 08:00 pm |
Tourist Information
Address:
Tourist Information
Lindenplatz 4
D-72555 Metzingen
Opening hours:
| Monday - Friday: | 10:00 am - 06:00 pm |
| Saturday: | 09:00 am - 04:00 pm |