• Closed now

Opening hours

Special opening hours

The outlet stores are closed on all of the following public holidays:

A day at Outletcity Metzingen is more than a shopping day.
It is a luxurious retreat.

Experience first-class service with satisfaction guaranteed. We have thought of every detail to offer you the most relaxing break possible. For the young ones, the Kids Camp awaits. Our international guests can enjoy the Reisebank branch office services. And for those who want to lean back and relax after their shopping day, the Shuttle Service is ready to serve.

Safety services

Sicherheits- & Hygieneservices

Safety and hygiene services

Mobile Check-In

Mobile Check-in


Service points

Welcome Center

Welcome Center and Tax Free Shopping - currently closed

We invite you to our spacious Welcome Center on Hugo Boss Platz. Not only will you find Outletcity Metzingen information and services there, but also a Reisebank branch office which serves guests from outside of the EU in refunding their VAT quickly and easily.

Tourist Information

Tourist Information - currently closed

Please temporarily contact the Welcome Center with your concerns.
Whether you need a recommendation for a hotel or restaurant, or would like to be informed of the departure and arrival times of your flight during your travel, we are happy to assist you with your personal requests. We also have a lost and found office, and our friendly, multilingual staff always have an insider tip about the free time activities in the region, which are also included in our practical Shopping and Tourist-Guide.


Further Services

Everything relating to your shopping trip

Prayer room
Currently closed

Time for reflection and prayer

Outletcity offers its Muslim guests a prayer room specifically tailored to their needs. Men and women can pray separately here. Prayer rugs, Qurans and separate washing facilities are also provided.

The prayer room is freely accessible during Outletcity's opening hours. It is located in the same building as the S. Oliver store, address: Enzian Höfe 1. The entrance is on the back side of the building. You can reach the room on the 4th floor easily via the elevator.


Walk without a care in the world

To secure your valuable personal items, shopping bags or luggage, Outletcity Metzingen offers numerous lockers, so that nothing can get in your way to a relaxing shopping experience.

You can find the conveniently located lockers on our maps using the above symbol.

Changing Places Toilet

A toilet to meet the needs of all people with a disability

The large handicap toilet is equipped with a gurney and lift. This toilet can only be accessed with a Euro-Key available in the Welcome Center upon presentation of a handicap identification card.

The Changing Places Toilet is located on the ground floor at Reutlingerstraße 63 beneath the escalator.

Baby changing room

Private moments for mother and child

We are of course equipped with a changing room for our smallest guests. Not only may daipers be changed here in peace without distractions; the intimate atmosphere provides a small break for mother and child.

You can find the baby changing rooms on our maps using the above symbol.

Welcome Center


Welcome Center
Hugo Boss Platz 2
D-72555 Metzingen

+49 (0)7123 9 234 945

Welcome Center opening hours:

Monday - Friday: Currently closed
Saturday: Currently closed

Reisebank opening hours:

Monday - Friday: Currently closed
Saturday: Currently closed

Tourist Information


Tourist Information
Lindenplatz 4
D-72555 Metzingen

+49 (0)7123 925 326

Opening hours:

Monday - Friday: Currently closed
Saturday: Currently closed