OUTLETCITY CLUB
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Opening hours

Special opening hours

The outlet stores are closed on all of the following public holidays:
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When premium shopping meets premium services

SERVICES AT THE OUTLETCITY METZINGEN

What are the ingredients for a perfect shopping experience? What brings a smile to our visitors' faces? Here at OUTLETCITY METZINGEN, we ask ourselves these questions every day. After all, each shopping visit should leave you feeling happy and content. Are you tired of endlessly searching for somewhere to park? We have over 3,500 parking spaces for you to choose from. Or why not try the direct Shopping Shuttle bus from Stuttgart? Would you like VIP service or personal shopping advice? Take advantage of our attentive childcare in the Kids Camp or our free Wi-Fi if you want to stop for a break. Don't worry about your baggage or shopping. With our numerous lockers, you can be sure everything is stored securely. In short: you can simply have a great day at OUTLETCITY METZINGEN, or even two. We're always here for you!

OUTLETCITY Service Center

WHERE EXCLUSIVE SHOPPING MEETS CONVENIENT SERVICE

A warm welcome at Reutlinger Straße 67.
Please visit us if you require any information or service regarding OUTLETCITY METZINGEN and its stores. Our multilingual service team will gladly provide you with help and advice. As a visitor with permanent residence in a non-EU country, you can claim refund on the VAT paid on your purchases at OUTLETCITY METZINGEN on the spot. With this service, you can save time at the airport. We are looking forward to welcoming you!

Address:
Reutlinger Str. 67
D-72555 Metzingen
Contact details:
Phone. +49 (0) 7123 – 9234945
E-mail. service@outletcity.com
Opening hours:
Mon - Fri 10 am – 8 pm
Sat 9 am – 8 pm
Opening hours Reisebank:
Mon - Fri 13.30am – 7 pm
Sat 12.30am – 8 pm

Tax Free Shopping and Refund

WHEN TAX-FREE SHOPPING MEETS "COULDN'T BE SIMPLER"

Are you visiting from outside the EU? You can save even more with our Tax Free Shopping. Simply ask for the tax-free shopping form and our staff in each of our shops will be happy to help you.

Tourist Information

FIRST POINT OF CONTACT - OUR TOURIST INFORMATION

Whether you are from Dubai or Degerloch – it's always worth stopping by the central Tourist Information on Lindenplatz. From hotel and restaurant recommendations to times for connections and flights, or tracking down a lost umbrella: our friendly multilingual staff will give you all the information you need, our handy shopping and tourist guide, as well as exciting tips for leisure activities in the region. Come and find out what we've got in store!

    Tourist Information
    Lindenplatz 4
    D-72555 Metzingen
    Mon. - Fri.  
    10.00 am - 6.00 pm
    Sat.
    09.00 am - 4.00 pm
    Phone: +49 (0) 7123 - 925 326

The OUTLETCITY METZINGEN gift card

A GIFT CARD FOR FASHION FANS

Would you like to give a special someone the gift of a great shopping experience? Our gift card for over 90 luxury and premium brands is guaranteed to make their eyes light up, and maybe even set the scene for an unforgettable shopping day together!

Shopping with children

SHOPPING OR A FAMILY OUTING? BOTH!

When "I'm bored" turns into "Can I stay a bit longer?", it means another little one has had a great time in our Kids Camp. Simply make your next visit to us a family outing and browse our stores at your leisure while your little ones have fun in our professional childcare facility. From arts and crafts to fun group games and exciting table football, to face-painting and balloon modelling at special events - your child will never get bored in our Kids Camp!

"Toilet for all"

The full participation in society and satisfaction of each individual customer are very important to us. “Toilets for all” are an important step on the way to an inclusive society. This means a wheelchair toilet with additional care couch, lift and plenty of space to move around. The toilet can only be entered with a Euro key. This key can also be borrowed from the OUTLETCITY Service Center upon presentation of the disability ID.

The “toilet for all” is located on the ground floor of Reutlinger Strasse 63 below the escalator.

Personal Shopping

PERSONAL SHOPPING - A VERY SPECIAL LUXURY

When the whole world of exclusive brands comes together with your own personal look, it could well have something to do with our style and shopping advice service with professional fashion experts. Treat yourself to a very special shopping experience, brush up your fashion-consciousness and quickly find the perfect outfit for any event. From €375 per person, your personal shopper will help you find inspiration from over 70 premium and luxury brands, while keeping your own individual style at the forefront. As a special gift or a day out together, this offers a fantastic opportunity to combine attractive outlet prices with individual premium service. Try it for yourself!

Services at OUTLETCITY METZINGEN

It’s not just the extravagant architecture, classy premium and designer fashion flagship stores and the always new special offers and sales that make Outletcity so appealing, there is also an excellent range of services for visitors both young and old. A strong commitment to service is a key element in the secret of success. This begins even before even arriving at Outletcity: Outletcity Metzingen has its own shuttle bus that collects shoppers from various stations, and there are over 3500 customer parking spaces available. A VIP shuttle with limousine is also available for an exclusive shopping experience. This is available for eight hours and includes soft drinks on board. Looking for something particularly speedy and an even more exclusive shopping experience? Then our VIP helicopter is available to take you to Outletcity Metzingen and back again in record time. The Metzingen Tourist Information – centrally located in Lindenplatz at the heart of the shopping destination – will provide you with an initial overview of Outletcity when you arrive. The Tourist Information can also provide you with information about Outletcity and many other nearby destinations. You can also find out about available accommodation and restaurants in Metzingen there.there. The Tourist Information also offers the following services: wheelchair hire, buggy hire, a mobile phone charging station and the sale of shopping gift cards.

You can’t go wrong at Outletcity Metzingen. If you are looking for a high-quality, exclusive gift for your loved ones, everyone is bound to find something at our outlet and will be free to discover their own favourite styles!

Personal Shopping
Would you like to spend an even more exclusive day at Outletcity Metzingen and make your shopping experience truly special? Then personal shopping with a fashion stylist could be just the thing! Start your shopping experience with a glass of prosecco in our trend lounge before hitting the shops with our professional personal shopper and wardrobe stylist. From individual style consultation to hands-free shopping – the Personal Shopping team at Outletcity Metzingen is there just for you. Your personal shopper will take care of everything so you can concentrate on finding your perfect items.

Tax Free Shopping
Turn your shopping experience into something extra special and enjoy the numerous services on offer at Outletcity Metzingen. For international guests arriving from outside the EU, Outletcity offers tax free shopping. So you can enjoy VAT free shopping at our outlet. To take advantage of this offer, simply ask for a tax-free shopping form at the till and ask the assistant to fill it in. When you travel outside the EU, simply show it to customs with your purchases. The VAT will then be refunded to you at the airport refunds office in cash or by crediting your bank card. If anything is unclear, or you have questions about tax free shopping, you can also directly contact the Tourist Information in Metzingen.

Kids Camp
If you are travelling to Outletcity Metzingen with children, a truly special experience awaits them. While you take a leisurely stroll around the shops, your little ones can play, do arts and crafts or take part in events at our childcare facility, the Kids Camp. There is always something going on, from table football to face-painting which means your child will never get bored! The Kids Camp daycare is suitable for children aged 3-12 and costs just €2.50/hour. We speak German and English to the children and drinks are provided free of charge. For the really little ones who are staying with their parents, you can hire a buggy at Tourist Information.

You can get information about personal shopping, tax free shopping, Kids Camp childcare and all of the other services on offer from Tourist Information in Metzingen’s Lindenplatz.
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