Concierge Service

Exclusively for O/Club members with Gold status

Your personal luxury assistant

As a Gold-status O/Club member, you will have a dedicated contact person at the VIP Service Counter in the Outletcity Welcome Center. The on-site concierge service will assist you with reservations at one of our restaurants, booking a taxi, or any individual questions you may have about Europe's largest outlet*.

Reutlinger Straße 58

지도

Just come to us with your request. However, please understand that we may not be able to fully accommodate your wishes on very busy days due to high guest traffic.

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The Lounge
Exclusive experiences & services
Personal Shopping
Your individual style consultation
Your Arrival Assistant
Individual travel and accommodation planning

* By sales area or size - Market report “Outlet Centres in Europe” produced by ecostra GmbH. More information: https://www.outletcity.com/en/metzingen/about-us/