Accessibility Statement
This accessibility statement applies to:
OUTLETCITY AG website: https://www.outletcity.com/
OUTLETCITY App
At OUTLETCITY AG, we are committed to providing equal access to our digital services for all users. Our goal is to ensure our website and app are as accessible as possible in accordance with legal requirements. We therefore work continuously to enhance them.
Our digital services include the OUTLETCITY Metzingen Online Shop with an extensive range of branded products. Purchases are possible only upon completing the free OUTLETCITY Club registration via our website or on our app. Upon logging in, users may select products, add them to their shopping basket and order them using various payment methods. Non-registered users may obtain general information about OUTLETCITY Metzingen both via our website and our app.
Our website and our mobile application (OUTLETCITY app) follow the internationally recognised standards of the Web Content Accessibility Guidelines of the World Wide Web Consortium (W3C). To fulfil these requirements, we implement the following measures, among others:
- The site is fully operable using a keyboard or screen reader
- The visual presentation aligns with the screen reader output
- Navigation blocks can be skipped using accessible skip links
- Texts and visual content meet minimum contrast ratio requirements
- Input fields are clearly labelled or accompanied by a descriptive text
- Images that convey relevant content include alternative text
- Links and buttons have sufficiently large click/tap areas
- Error messages are indicated through both colour and icon cues
We continuously consider accessibility measures during the ongoing development of our website and app.
Implementation is ongoing and aligned with both the needs of our digital service users and applicable legal requirements.
Despite our ongoing efforts, we recognize that accessibility can still be improved. If you encounter any barriers when accessing content on our website or app, or if you have comments, questions, or suggestions, we welcome your feedback at:
OUTLETCITY AG Hugo-Boss-Platz 4 72555 Metzingen Phone: +49 (0) 7123 1789978 Email: barrierefreiheit@outletcity.com
If you do not receive a satisfactory response to your enquiry, you may contact the competent market surveillance authority. They will examine your case within the scope of their authority. Competent market surveillance authority:
Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen
Phone: +49 (0) 391 567 4530 Email: MLBF@ms.sachsen-anhalt.de
Last updated: June 2025