OUTLETCITY CLUB
  • Closed now

Opening hours

Monday - Friday:
Saturday:
10:00 AM - 8:00 PM
9:00 AM - 8:00 PM

Special opening hours

12/21/20 - 12/23/20
12/24/20
12/28/20 - 12/30/20
12/31/20
Extended Opening Hours
Christmas Eve
Extended Opening Hours
New Year's Eve
09:00 - 21:00
10:00 - 14:00
09:00 - 21:00
10:00 - 16:00
The outlet stores are closed on all of the following public holidays:
12/25/20
12/26/20
Christmas Day
Boxing Day
Menu
  • Quick navigation
  • Address
    • OUTLETCITY METZINGEN
      Maienwaldstraße 2
      D-72555 Metzingen
      View the map
  • Do you have any questions?
    • +49 (0) 7123 - 17 89 978*
      Monday to Friday: 8am - 8pm
      Saturday: 8am - 8pm
      *Public utility charges for German landlines apply. Mobile phone charges may vary.
      Contact us via the contact form
  • Opening hours
    • Monday - Friday:
      Saturday:
      10:00 AM - 8:00 PM
      9:00 AM - 8:00 PM

      Special opening hours

      12/21/20 - 12/23/20
      12/24/20
      12/28/20 - 12/30/20
      12/31/20
      09:00 - 21:00
      10:00 - 14:00
      09:00 - 21:00
      10:00 - 16:00
      The outlet stores are closed on all of the following public holidays:
      12/25/20
      12/26/20
      Christmas Day
      Boxing Day

      *closed on Sunday

For the health of all visitors and employees, masks are compulsory throughout the entire Outletcity. Thank you for your understanding.

This information is constantly updated. Subject to change without notice.
Last update: 30/10/2020

We look forward to welcoming you!

Our stores are open for shopping again, Monday to Friday from 10 am to 8 pm, and on Saturdays from 9 am to 8 pm!

Your well-being and protection on site is our highest priority.

Enjoy our excellent service

Your trust is the highest accolade for us! That is why you deserve a 5-star service for your health:

Service points

At the Tourist Information and the Outletcity Service Point we provide face masks required by law in the entire Outletcity and disposable gloves for you. But you can also use sensor-controlled hand sanitizer here. Please note that a face mask must be worn throughout the entire Outletcity.

Contact persons

Concierges on site will answer your questions about safety and protection.

Hygiene & protection

Touchless hand disinfectant are available across the entire city and in all open stores at Outletcity Metzingen.

Markings

Floor markings indicate the obligatory safety distance. Important information on how to comply with protective and safety measures are available throughout the entire Outletcity.

My Fashion Concierge

Contact your favourite stores with any product questions you may have. A free, direct and fast service so that you can get to your desired item either in-store or have it sent to you at home. You can also book a personal appointment in an exclusive store atmosphere.
More information

Mobile Check-in

Our responsibility for health and well-being: Our mobile check-in with smartphone on busy shopping days
More information

New safety regulations

As a result of the new government decision, we ask all visitors to Outletcity Metzingen to read and follow these updated protection and safety measures. We thank you for your support and help. Together we can ensure a safe visit to Outletcity Metzingen for the health of all our guests and employees.

Measures against the spread of the coronavirus at a glance:

  • Wearing of a face mask is obligatory in the entirety of Outletcity Metzingen
  • Maintain a minimum distance of 1.5 meters from other people in the entirety of Outletcity Metzingen
  • To avoid crowds and queues in front of our stores, we use a digital entry system using QR codes - please make sure that your smartphone reads QR codes before your visit
  • We recommend not to handle cash for protection and security

Our first contact points for your health

You will find the exact locations where you can obtain hygiene articles for your personal protection on our site plan.
In our Outletcity App you will find our digital map and more about our health services.

Show map

The best shopping times for you

We are documenting the number of visitors to help you better plan your visit. This information is based on current figures and updated regularly.

Choose a day

Visitors

FAQs

GENERAL

How can I contact the customer service?

If you have any questions, please do not hesitate to contact our customer service team on +49 (0) 7123 - 17 89 978 (Mon to Sat from 8 am to 8 pm) or at service@outletcity.com .

In Austria:
+43 (0) 720 882 390 (Mon to Sat from 8 am to 8 pm)

In Switzerland:
+41 (0) 43 5 087 740 (Mon to Sat from 8 am to 8 pm)

I have a voucher that is no longer valid. How can I extend the validity?

The gift card can be renewed up to one year after expiration on site in Metzingen. Alternatively, a credit note is possible. In this case please send a short message to our customer service service@outletcity.com.

IN METZINGEN

Which stores are open or closed?

All brand stores at Outletcity Metzingen are open for guests. A overview of the stores at Outletcity can be found here.

What are the opening hours of Outletcity Metzingen?

Our opening hours are from Monday to Friday from 10:00 am – 08:00 pm and Saturday from 09:00 am - 08:00 pm.

Which restaurants & cafés are open?

The following restaurants currently offer a pick-up service:

  • Starbucks
  • Marché Mövenpick (adapted range)
  • Mc Donalds restaurant & McDrive
  • Keim bakery
  • Paninibar
  • Tommy's Coffee
The opening times can be found on the respective brand pages.

Is there anything I need to know when shopping at Outletcity?

We kindly ask you to observe our health and safety measures when shopping onsite:

  • Please respect the regulation of social distancing and observe a minimum distance of 1.5 m to other people. Our floor markings in the city and in the stores will help you to keep this distance.
  • Wearing face masks and maintaining proper hand hygiene are mandatory. We obtain complimentary face masks and disposable gloves at our Service Points. Hand sanitizers are provided in our Service Points, in our stores and in all toilet facilities.
  • Please choose contactless payment options when shopping at OUTLETCITY METZINGEN.
  • Please note that mouth and nose protection must be worn throughout the entire area of Outletcity Metzingen and that wearing face shields is not permitted.

Which hygiene measures are implemented on site for customers at OUTLETCITY METZINGEN?

The well-being of our guests and employees is our highest priority. We are strictly following the advice of local health authorities and act with utmost care and responsibility. You will find the following measures at Outletcity and in our stores:

  • At our service points we provide face masks required by law and disposable gloves. But you can also use sensor-controlled hand sanitizer here. The service points are clearly indicated in all directories, digital maps on our screens and in our app .
  • Our concierges are qualified contact persons on site who will answer your questions about safety and protection and thus ensure a regulated shopping experience.
  • Floor markings in and outside of stores indicate the required minimum distance of 1.5 m.
  • Touchless hand disinfectant are available across the entire city and in all open stores at Outletcity Metzingen.
  • All stores are equipped with sneeze guards at the cash desks, which are plexiglass panes that protect guests and employees.

Do I need to wear a mask at Outletcity Metzingen? If so, do I have to bring my own protective mask?

The state government of Baden-Württemberg will introduce compulsory masking for the entire Outletcity Metzingen from 19/10/2020. Therefore, you can pick up face masks required by law, gloves and hand sanitizer at our care points across the entire city. Please note that mouth and nose protection must be worn throughout the entire Outletcity Metzingen and that wearing face shields is not permitted.

You would like to look up detailed and official information?

Visit the websites of the Land Baden-Württemberg and the Federal Ministry of Health. Official data on SARS-CoV-2 infections in Germany and up-to-date information on the corona virus are available on the website of the Robert Koch Institut.

You are showing symptoms of a respiratory infection or a high temperature?

In this case, every guest should refrain from visiting Outletcity Metzingen.

You have been in contact with a SARS-CoV-2-infected person in the last 14 days?

In this case, every guest should refrain from visiting Outletcity Metzingen.

INTERNATIONAL GUESTS

Are international visitors allowed to visit Ouletcity Metzingen?

Visitors from other countries are still welcome at Outletcity Metzingen. The following regulations are to be taken into consideration:

  • For visitors entering the Federal Republic of Germany from a European risk area it is mandatory to present a negative corona test at the border. Detailed information is available here
  • In Baden-Württemberg an exception applies with the 24-hours regulation

What is the 24-hours regulation in Baden-Württemberg?

Visitors from a European border region who will stay less than 24 hours are allowed to visit Outletcity Metzingen without having to present a negative test.

Which European border regions are covered by this regulation?

  • France: the Départements Bas-Rhin and Haut-Rhin
  • Switzerland: the cantons Appenzell (Innerrhoden, Ausserrhoden), Aargau, Basel, Basel-Landschaft, Jura, Schaffhausen, Solothurn, St. Gallen, Thurgau and Zurich
  • The Principality of Liechtenstein: the entire state
  • Austria: the Land Vorarlberg

We sincerely ask all our guests to adhere to the regulations and ask for your understanding and consideration, for the health of all other guests and the employees of Outletcity Metzingen. Thank you!

We will of course keep you informed about the latest developments at Outletcity Metzingen and constantly optimise our services for you!

Our digital services for you

My Fashion Concierge

Contact your favourite store directly via WhatsApp if you have any product questions. If you prefer personal advice in an exclusive store atmosphere, you may also book your desired appointment via WhatsApp.

Mobile Check-in

Our responsibility for health and well-being: Our mobile check-in with smartphone on busy shopping days.

App with integrated map

Create your personal shopping experience at OUTLETCITY METZINGEN with our OUTLETCITY APP!

Karten-code