OUTLETCITY CLUB
  • Closed now

Opening hours

Monday - Friday:
Saturday:
10:00 AM - 8:00 PM
9:00 AM - 8:00 PM

Special opening hours

The outlet stores are closed on all of the following public holidays:
6/1/20
6/11/20
10/3/20
11/1/20
12/25/20
12/26/20
Whit Monday
Corpus Christi
Day of German Unity
All Saints' Day
Christmas Day
Boxing Day
Menu
  • Quick navigation
  • Address
    • OUTLETCITY METZINGEN
      Maienwaldstraße 2
      D-72555 Metzingen
      View the map
  • Do you have any questions?
    • +49 (0) 7123 - 17 89 978*
      Monday to Friday: 8am - 8pm
      Saturday: 8am - 8pm
      *Public utility charges for German landlines apply. Mobile phone charges may vary.
      Contact us via the contact form
  • Opening hours
    • Monday - Friday:
      Saturday:
      10:00 AM - 8:00 PM
      9:00 AM - 8:00 PM

      Special opening hours

      The outlet stores are closed on all of the following public holidays:
      6/1/20
      6/11/20
      10/3/20
      11/1/20
      12/25/20
      12/26/20
      Whit Monday
      Corpus Christi
      Day of German Unity
      All Saints' Day
      Christmas Day
      Boxing Day

      *closed on Sunday

We look forward to welcoming you!

A large part of our stores is open for shopping againg, Monday to Friday from 10 am to 8 pm, and on Saturdays from 9 am to 8 pm!
Enjoy free parking and exciting on-site benefits when visiting Monday through Thursday.

Your well-being and protection on site is our highest priority.

Enjoy our excellent service

Your trust is the highest accolade for us! That is why you deserve a 5-star service for your health:

First contact points

At our care points we provide face masks required by law and disposable gloves for club members. But you can also use sensor-controlled hand sanitizer here.

Contact persons

Qualified contact persons on site will answer your questions about safety and protection.

Hygiene & protection

Touchless hand disinfectant are available across the entire city and in all open stores at Outletcity Metzingen.

Markings

Floor markings indicate the obligatory safety distance. Important information on how to comply with protective and safety measures are available throughout the entire Outletcity.

Parking for free

Three hours’ free parking from Monday to Thursday.

VIP Shopping Pass

Benefit from exclusive offers on many premium and luxury brands with your personal VIP Shopping Pass when visiting from Monday to Thursday.
More information

Our first contact points for your health

You will find the exact locations where you can obtain hygiene articles for your personal protection on our site plan.
In our Outletcity App you will find our digital map and more about our health services.

We look forward to welcoming you!

Your well-being and protection on site is our highest priority.

We are pleased to inform you that a large part of our stores is open for shopping again Monday until Saturday from 10 am until 6 pm!
Enjoy free parking and exciting on-site benefits when visiting Monday through Thursday.

Enjoy our excellent service

Your trust is the highest accolade for us! That is why you deserve a 5-star service for your health:

First contact points

At our care points we provide face masks required by law and disposable gloves for club members. But you can also use sensor-controlled hand sanitizer here.

Contact persons

Qualified contact persons on site will answer your questions about safety and protection.

Hygiene & protection

Touchless hand disinfectant are available across the entire city and in all open stores at Outletcity Metzingen.

Markings

Floor markings indicate the obligatory safety distance. Important information on how to comply with protective and safety measures are available throughout the entire Outletcity.

Parking for free

Three hours’ free parking from Monday to Thursday.

VIP Shopping Pass

Benefit from exclusive offers on many premium and luxury brands with your personal VIP Shopping Pass when visiting from Monday to Thursday.
More information

All measures for your information

Our first contact points for your health

You will find the exact locations where you can obtain hygiene articles for your personal protection on our site plan.
In our Outletcity App you will find our digital map and more about our health services.

Regulation of the opening of our stores

According to all protective and security measures, we will just open those stores that comply with the official regulations. We are pleased to inform you that a large part of our stores is now open for shopping again!

Due to current statutory requirements that involve monitored admission to your store of choice, extended waiting times may occur especially on Friday and Saturday. For the most relaxing stay at OUTLETCITY METZINGEN, we invite you to enjoy exciting on-site benefits when visiting Monday through Thursday.

Stores
You will find a continuously updated list of our open stores

here

Restaurants
According to all protective and security measures, we open the following restaurants:

  • Olio e Pane
  • Almresi
  • Marché Mövenpick
  • McDonalds Restaurant

The following restaurants currently offer a pick-up service during the opening hours of the Outletcity Metzingen:
  • Starbucks
  • Amorino
  • Bäckerei Keim
  • Paninibar
  • McDonalds McDrive daily from 9 am to midnight
Overview

Due to regulatory rules that limit maximum capacity in our CITY MALL area we would kindly ask you to adhere to our guidelines for admission. Detailed information can be found here.

Plan your visit

We are documenting the number of visitors to help you better plan your visit. This information is based on current figures and updated regularly.

Choose a day

Visitors

Regulation of the opening of our stores

According to all protective and security measures, we will just open those stores that comply with the official regulations. We are pleased to inform you that a large part of our stores is now open for shopping again!


Due to current statutory requirements that involve monitored admission to your store of choice, extended waiting times may occur especially on Friday and Saturday. For the most relaxing stay at OUTLETCITY METZINGEN, we invite you to enjoy exciting on-site benefits when visiting Monday through Thursday.

You will find a continuously updated list of our open stores

here

Restaurants
According to all protective and security measures, we open the following restaurants:

  • Olio e Pane
  • Almresi
  • Marché Mövenpick
  • McDonalds Restaurant

The following restaurants currently offer a pick-up service during the opening hours of the Outletcity Metzingen:
  • Starbucks
  • Amorino
  • Keim Bakery
  • Paninibar
  • McDonalds McDrive daily from 9 am to midnight
Overview

Due to regulatory rules that limit maximum capacity in our CITY MALL area we would kindly ask you to adhere to our guidelines for admission. Detailed information can be found here.

FAQs

GENERAL

How can I contact the customer service?

If you have any questions, please do not hesitate to contact our customer service team on +49 (0) 7123 - 17 89 978 (Mon to Sat from 8 am to 8 pm) or at service@outletcity.com .

In Austria:
+43 (0) 720 882 390 (Mon to Sat from 8 am to 8 pm)

In Switzerland:
+41 (0) 43 5 087 740 (Mon to Sat from 8 am to 8 pm)

Do I get my redeemed points back if an event such as the Mercedes Benz Cup is cancelled?

In such cases we will of course refund your rewarded points. Please contact our customer service team on +49 (0) 7123 - 17 89 978 (Mon to Sat from 8 am to 8 pm) or at service@outletcity.com.

In Austria:
+43 (0) 720 882 390 (Mon to Sat from 8 am to 8 pm)

In Switzerland:
+41 (0) 43 5 087 740 (Mon to Sat from 8 am to 8 pm)

Who can I contact in case of any questions?

If you have any questions, please do not hesitate to contact our customer service team on +49 (0) 7123 - 17 89 978 (Mon to Sat from 8 am to 8 pm) or at service@outletcity.com.

In Austria:
+43 (0) 720 882 390 (Mon to Sat from 8 am to 8 pm)

In Switzerland:
+41 (0) 43 5 087 740 (Mon to Sat from 8 am to 8 pm)

IN METZINGEN

Which stores are open or closed?

From April 24th a large number of the stores at OUTLETCITY METZINGEN will be open for guests again. A continuously updated overview of open stores at Outletcity can be found here.

What are the opening hours of OUTLETCITY METZINGEN?

Our opening hours are as follows until further notice from Monday until Saturday from 10:00 am – 06:00 pm.

Which restaurants & cafés are open?

In compliance with the Corona Regulation, restaurants of the state of Baden-Württemberg from May 10, 2020, the following of our restaurants will open from May 18, 2020:

• Olio e Pane • Almresi • Marché Mövenpick • McDonalds

The following restaurants currently offer a pick-up service during the opening hours of the Outletcity Metzingen:

• Starbucks • Amorino • Keim • Paninibar • McDonalds McDrive (täglich von 9-24 Uhr)

The opening times can be found on the respective brand pages.

Is there anything I need to know when shopping at Outletcity?

Please note our adapted opening hours on Monday until Saturday from 10:00 am - 06:00 pm.

We kindly ask you to observe our protective and security measures when shopping onsite:

• Please respect the regulation of social distancing and observe a minimum distance of 1.5 m to other people. Our floor markings in the city and in the stores will help you to keep this distance.
• Please note that the number of visitors per store is limited to 20 m² sales area per person depending on the sales area. Therefore we would kindly ask you to adhere to the following guidelines in our CITY MALL: Depending on traffic, a visit to Adidas, Calvin Klein, Esprit, Lindt and Michael Kors may require to queue in the respective waiting areas at the entrance designated to your store of choice. Only there, you will receive a chip that will grant you access to the store. All other stores are accessible through the main entrance, depending on traffic. For further information please ask our service agents on site.
• Wearing face masks and maintaining proper hand hygiene are mandatory. At our care points we provide face masks required by law and disposable gloves for club members. Download the Outletcity App and register for the OUTLETCITY club. Open your coupon code at „My Account“ and present it at one of our care points. Further more you can use sensor-controlled hand sanitizer here but you can also disinfect your hands in our stores and on all toilet facilities.
• Please choose contactless payment options when shopping at OUTLETCITY METZINGEN.

Which hygiene measures are implemented on site for customers at OUTLETCITY METZINGEN?

The well-being of our guests and employees is our highest priority. We are strictly following the advice of local health authorities and act with utmost care and responsibility. You will find the following measures at Outletcity and in our stores:

• At our care points we provide face masks required by law and disposable gloves for club members. But you can also use sensor-controlled hand sanitizer here. The care points are clearly indicated in all directories, digital maps on our screens and in our app .
• Our service agents are qualified contact persons on site who will answer your questions about safety and protection and thus ensure a regulated shopping experience.
• Floor markings in and outside of stores indicate the required minimum distance of 1.5 m.
Touchless hand disinfectant are available across the entire city and in all open stores at Outletcity Metzingen.
• All stores are equipped with sneeze guards at the cash desks, which are plexiglass panes that protect guests and employees.


All information can be found here.

Do I need to wear a mask at OUTLETCITY METZINGEN? If so, do I have to bring my own protective mask?

Wearing a face mask covering mouth and nose is required for both guests and store employees. Therefore, you can pick up face masks required by law, gloves and hand sanitizer at our care points across the entire city.

I have a voucher that is no longer valid. How can I extend the validity?

The gift card can be renewed up to one year after expiration on site in Metzingen. Alternatively, a credit note is possible. In this case please send a short message to our customer service service@outletcity.com.

We will of course keep you informed about the latest developments at Outletcity Metzingen and constantly optimise our services for you!

Karten-code